ONGOING RECRUITMENT FOR THE POST OF ROOM ATTENDANT AT THE SAVOY IN LONDON

ONGOING RECRUITMENT FOR THE POST OF ROOM ATTENDANT AT THE SAVOY IN LONDON

The Savoy, a Fairmont Managed Hotel, is one of the world’s most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

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DUTIES AND RESPONSIBILITIES

  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Create lasting memories for every guest;
  • Actively participate in daily briefing, daily warm up and department meetings
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned
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SKILLS AND REQUIREMENTS

Good cleaning skills

Excellent communication skills

Proven ability to communicate information in a perfect and customer-friendly way;

Self-starting personality with a calm temperament;

Able to maintain a professional appearance and behavior at all times;

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