ONGOING RECRUITMENT FOR THE POST OF A CUSTOMER ASSISTANT IN LONDON
We are looking for an outgoing and positive customer assistant to join our growing team. In this role you will be responsible for answering incoming calls, assisting customers with questions and department transfers, and assisting our sales team with their revenue goals. Candidates should possess a friendly demeanor, an energetic and motivated work ethic, and the ability to work well within a team environment.
DUTIES AND RESPONSIBILITIES
Helping customers find and fall in love with brands and products;
Using product knowledge to help customers decide what’s right for them;
Learn about Presentation, Availability, Commerciality and Experience, as well as receive the tools and support you need to make a big success of role;
Guiding customers through our multi-channel;
Ensure customer orders are met on time;
Interact with customers to know their requirements and needs.
SKILLS AND REQUIREMENTS
Must be approachable, knowledgeable and helpful;
Warm and friendly demeanor
Customer service oriented
Basic arithmetic skills
Able to stand for a long time
Possess energy and positive outlook to be at best all day;
Must be flexible.